Open courses

We have a wide range of courses and workshops to meet all your pharmacy or wholesaler training needs, all of which are designed to be highly interactive and informative.

Please click on the links below to see more details about our open courses:

Our training courses run twice a month in major locations within the UK, including Ireland. Please see our training calendar for dates, locations and course content.

If you are interested in a course nearer to your location then please fill out the form below to contact us, as we may be able to run a bespoke or in-house course for larger groups.

Why consider using us?

PCL RPs, have been both ‘Employed’ and ‘Contract’ RPs for several companies and have a wealth of experience. We provide a personal and bespoke service to fit your needs. We are competitive and will come to your location if required, in addition to our scheduled courses.


We provide training packages & guidance on the following:

  • Familiarisation and understanding of Good Distribution Practice (GDP) and the Orange guide.
  • How to conduct regular audits of your procedures and policies and produce an action plan for any deviations.
  • RP roles and responsibilities, including what can and cannot be delegated.
  • Share best practice, current thoughts and up and coming changes
  • Warehouse standards and compliance with the latest GDP guidelines.
  • Management of complaints, incidents and root cause analysis.
  • How to deal with a drug alerts and dummy recalls.


Who should attend?

The one day course will benefit:

  • Quality managers
  • Personnel in regulatory compliance
  • Distribution & Warehouse staff
  • Supply chain management
  • Customer service
  • Pharmacy team members who want to wholesale medicines



I want to thank you again for your successful presentation made in London to our Pharma Group Europe conference.Your detailed explanations for all the delegates were extremely interesting and enlightening.Our international participants from Germany,  Austria, Switzerland and Romania expressed their praise and encouragement. Zdenek Schmittz- Pharma Group Europe
Testimonial from Zdenek Schmittz- Pharma Group Europe

Training Schedule:


0930 – 1000  Arrival and coffee

1000 – 1200  GDP and RP ‘Roles and Responsibilities’

1200 – 1300  Temperature Mapping, Monitoring & Validation

1300 – 1400  Lunch and learn from each other

1400 – 1445  Audits of procedures, policies, up and coming changes.

1445 – 1500  Coffee

1500 – 1645  QMS, Management of incidents & complaints & inspections

1645 – 1700  Insight into buying and selling medicines