Pharmacy Consulting Ltd (PCL) was approached by a Pharma company to support a small medicines pilot management project. The consultancy support required was to identify and establish a willing group of independent pharmacies to pilot a Medicines Management intervention on one particular product. After the initiative PCL were asked to support and evaluate the results obtained from the active pharmacies in comparison to a number of matched controls
The Pharmacy Consulting approach
As this was a pilot project, in one region, known reliable independent pharmacists were approached directly by PCL concerning participation. They were briefed on project participation in person by the senior consultant of PCL and also given detailed written instructions upon the required activity laminated in 1 x A4 page instructions. During the period of measured activity by the pharmacists, PCL maintained active and supportive contact with participating pharmacists by telephone
The customer was rapidly and inexpensively able to gain a good idea of the impact, benefits and pitfalls of the chosen medicines management approach, whilst still behaving professionally and within ABPI guidelines, prior to considering a larger more comprehensive study.