An innovative independent pharmacy won a competition run by a national pharmacy magazine, the prize for which was a one day free consultancy visit from Pharmacy Consulting Ltd (PCL), who at the time wrote regular articles for the magazine concerned on the subject of pharmacy business development.
The Pharmacy Consulting Solution
PCL visited the customers in their original pharmacy in London, and looked with them at the initial business model that they had developed. PCL then suggested ways that the model could be further developed and rolled out over time to additional pharmacies.
The customer benefits
The customer decided to follow up some of the ideas and suggestions put forwards by PCL. Over time they developed an innovative shared ownership model and thereby acquired a number of additional pharmacies. As a small group now they have gone on to develop something of a reputation for innovative service provision attuned to local customer needs, which has even helped them win competitive bids for LPS contracts in their region.