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	<title>Pharmacy Consulting &#187; Case Studies</title>
	<atom:link href="http://www.pharmacyconsulting.co.uk/category/case-studies/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.pharmacyconsulting.co.uk</link>
	<description>Pharmacy Services to the Pharmaceutical Industry</description>
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		<title>New GDP guidelines published on the 8th of March!</title>
		<link>http://www.pharmacyconsulting.co.uk/blog/new-gdp-guidelines-published-on-the-8th-of-march/</link>
		<comments>http://www.pharmacyconsulting.co.uk/blog/new-gdp-guidelines-published-on-the-8th-of-march/#comments</comments>
		<pubDate>Thu, 04 Apr 2013 22:03:19 +0000</pubDate>
		<dc:creator>Jackie Peck</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Pharmacy Suppliers]]></category>

		<guid isPermaLink="false">http://www.pharmacyconsulting.co.uk/?p=1072</guid>
		<description><![CDATA[<p>Have you digested all the new regulations? Have you started to put together your QMS ? How do you  manage your change control? Does your RP have any training ? Do they keep up to date ? When did they last go to a MHRA conference ? Do you  ever have an external audit ? [...]</p><p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/new-gdp-guidelines-published-on-the-8th-of-march/">New GDP guidelines published on the 8th of March!</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></description>
			<content:encoded><![CDATA[<p>Have you digested all the new regulations? Have you started to put together</p>
<p>your QMS ? How do you  manage your change control?</p>
<p>Does your RP have any training ? Do they keep up to date ? When did they last</p>
<p>go to a MHRA conference ?</p>
<p>Do you  ever have an external audit ? Do you  use a broker ?Have you checked their</p>
<p>bona fides?  If you  require any help to get  ready for your next inspection give Jackie</p>
<p>a call +447909836670 or e mail her on <a href="mailto:Jackie@pharmacyconsulting.co.uk">Jackie@pharmacyconsulting.co.uk</a></p>
<p>&nbsp;<br />
</p>
<p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/new-gdp-guidelines-published-on-the-8th-of-march/">New GDP guidelines published on the 8th of March!</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></content:encoded>
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		<title>Heathcare and pharmacy are growing mandates.</title>
		<link>http://www.pharmacyconsulting.co.uk/blog/heathcare-and-pharmacy-are-growing-mandates/</link>
		<comments>http://www.pharmacyconsulting.co.uk/blog/heathcare-and-pharmacy-are-growing-mandates/#comments</comments>
		<pubDate>Thu, 04 Apr 2013 21:51:46 +0000</pubDate>
		<dc:creator>Jackie Peck</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Community Pharmacy]]></category>

		<guid isPermaLink="false">http://www.pharmacyconsulting.co.uk/?p=1066</guid>
		<description><![CDATA[<p>&#160; Healthcare and pharmacy are growing mandates in Europe and the USA. Pharmacists must embrace the new changes or they will  lose out to  other providers. Have you got a robust web offering for your pharmacy or pharmacies? If not why not , the public trust  pharmacies and they are more likely to  order their [...]</p><p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/heathcare-and-pharmacy-are-growing-mandates/">Heathcare and pharmacy are growing mandates.</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></description>
			<content:encoded><![CDATA[<p>&nbsp;</p>
<p>Healthcare and pharmacy are growing mandates in Europe and<br />
the USA. Pharmacists must embrace the new changes or they will  lose out<br />
to  other providers. Have you got a robust web offering for your pharmacy</p>
<p>or pharmacies?</p>
<p>If not why not , the public trust  pharmacies and they are more</p>
<p>likely to  order their over the  counter medications from you rather than</p>
<p>Amazon.  As a profession we must  embrace all the  new technologies</p>
<p>and start to  listen to what the  future customers want.</p>
<p>“ Medication to be available or delivered when, where and how they want it “<br />
</p>
<p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/heathcare-and-pharmacy-are-growing-mandates/">Heathcare and pharmacy are growing mandates.</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></content:encoded>
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		<title>Nice urges commissioners to exclude some medicines from PGDs</title>
		<link>http://www.pharmacyconsulting.co.uk/blog/nice-urges-commissioners-to-exclude-some-medicines-from-pgds/</link>
		<comments>http://www.pharmacyconsulting.co.uk/blog/nice-urges-commissioners-to-exclude-some-medicines-from-pgds/#comments</comments>
		<pubDate>Thu, 04 Apr 2013 20:26:04 +0000</pubDate>
		<dc:creator>Jackie Peck</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Community Pharmacy]]></category>

		<guid isPermaLink="false">http://www.pharmacyconsulting.co.uk/?p=1059</guid>
		<description><![CDATA[<p>&#160; As the PSNC urges pharmacies to embrace new services NICE urges commissioners to exclude medicines from PGDs often delivered by pharmacist.Pharmacists who use PGDs should stand up for them or they will lose out on services which we were encouraged to deliver? Practice commissioners have been asked to consider alternatives such as independent prescribing? [...]</p><p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/nice-urges-commissioners-to-exclude-some-medicines-from-pgds/">Nice urges commissioners to exclude some medicines from PGDs</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></description>
			<content:encoded><![CDATA[<p>&nbsp;</p>
<p>As the PSNC urges pharmacies to embrace new services NICE urges commissioners</p>
<p>to exclude medicines from PGDs often delivered by pharmacist.Pharmacists who</p>
<p>use PGDs should stand up for them or they will lose out on services which we were</p>
<p>encouraged to deliver? Practice commissioners have been asked to consider alternatives</p>
<p>such as independent prescribing?</p>
<p>The Chief Medical Officer claims that antimicrobial resistance poses a &#8220;catastrophic threat&#8221;</p>
<p>to  public health  and Nice has called for a stop to “Unnecessary and inappropriate” PGDs</p>
<p>and their recommendations are open for consultation until April 29<sup>th</sup>and new guidelines</p>
<p>are expected in June. Nice has asked for medication such as antibiotics, medication for</p>
<p>long term conditions such as diabetes , drugs that require complex monitoring or variable</p>
<p>doses and black triangle medicines to  be excluded. Nice believes that PGDs are appropriate</p>
<p>for some medication such as EHC and contraception.The NPA has removed all antibiotics</p>
<p>except azithromycin for chlamydia from their PGDs after consultation with the DH.</p>
<p>In times when Walgreens offer inoculations for 17 different conditions including shingles</p>
<p>and meningitis and want to roll this service out across Boots store in the UK we are to retract</p>
<p>PGD services if they include antibiotics?</p>
<p>American pharmacists run HIV excellence centres and are involved in giving</p>
<p>specialist advice on medication at stages of the disease process yet a pharmacist is not to</p>
<p>be trusted by nice not to over prescribe an anti-biotic under a PGD? It does not make sense.<br />
</p>
<p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/nice-urges-commissioners-to-exclude-some-medicines-from-pgds/">Nice urges commissioners to exclude some medicines from PGDs</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></content:encoded>
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		<title>Thoughts on The Mid Staffordshire NHS Foundation Trust Public Inquiry</title>
		<link>http://www.pharmacyconsulting.co.uk/blog/mid-staffordshire-nhs-foundation-trust-public-inquiry/</link>
		<comments>http://www.pharmacyconsulting.co.uk/blog/mid-staffordshire-nhs-foundation-trust-public-inquiry/#comments</comments>
		<pubDate>Sun, 03 Mar 2013 12:40:21 +0000</pubDate>
		<dc:creator>Jackie Peck</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Community Pharmacy]]></category>

		<guid isPermaLink="false">http://www.pharmacyconsulting.co.uk/?p=1022</guid>
		<description><![CDATA[<p>Mid Staffordshire NHS Foundation Trust Public Inquiry Report made me think &#8230;.. Why does it take a group of patients and cares “CURE” under the lead of Julie Bailey, to hold the Regulators and, The Government to account. A plethora of health care professionals, were involved and many must have been aware of the poor [...]</p><p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/mid-staffordshire-nhs-foundation-trust-public-inquiry/">Thoughts on The Mid Staffordshire NHS Foundation Trust Public Inquiry</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></description>
			<content:encoded><![CDATA[<p>Mid Staffordshire NHS Foundation Trust Public Inquiry Report made me think &#8230;..</p>
<p>Why does it take a group of patients and cares “CURE” under the lead</p>
<p>of Julie Bailey, to hold the Regulators and, The Government to  account.</p>
<p>A plethora of health care professionals, were involved and many must</p>
<p>have been aware of the poor quality of care. Do you; turn a blind eye  to, poor</p>
<p>standards in your practice?</p>
<p>The  recent  public enquiry  was announce by The  Rt Hon Andrew Lansley CBE MP,</p>
<p>as he felt it was a failure of the  trust first and foremost but  also a national failure</p>
<p>of the regulatory and supervisory system.  The role of all the above is to</p>
<p>ensure quality, safe and effective patient care.</p>
<p>One previous report highlighted a “Culture of fear” which discouraged staff from</p>
<p>reporting concerns.</p>
<p>One of the enquiry’s terms of reference was</p>
<p>&#8220;To examine the operation of the commissioning, supervisory<br />
and regulatory organisations and other agencies, including their monitoring<br />
role “</p>
<p>One key recommendation was that all service providers, regulatory<br />
and ancillary organisations in health care should consider the findings and<br />
recommendations and look to their own practice.</p>
<p>Patients Cases were heard and reports such as</p>
<p>“Triage in A&amp;E was undertaken by untrained staff”</p>
<p>were brought  to light. How often do we have untrained staff working in</p>
<p>your  practice, or they may be trained but they have no record of it?</p>
<p>What training records do you have? One of the previous report</p>
<p>highlighted that</p>
<p>“Management thinking during the period under review was<br />
dominated by financial pressures and achieving FT status, to the detriment of<br />
quality of care.”</p>
<p>Due to increasing pressure on the remuneration in pharmacy have<br />
you, taken your focus, away from professional standards? When did we last rotate<br />
stock or date check our stock?</p>
<p>How can you make it better and how do you audit, monitor and<br />
improve your practice?</p>
<p>Have you completed a patient survey this year? Do you record complaints and incidents?</p>
<p>Do you investigate them and improve your SOPs? Look at your Pharmacy<br />
standards, the culture in your pharmacy and, your professional practice, create a baseline and<br />
set yourself goals to improve your standards.</p>
<p>If you are too busy, let Pharmacy Consulting help you.</p>
<p>We can help you with SOPs, Audit, and Training, preparing an<br />
application for a warehouse licence (WL) or for a MHRA inspection of your WL?</p>
<p>Check out our website  <a href="http://www.pharmacyconsulting.co.uk">www.pharmacyconsulting.co.uk</a> for more information.<br />
</p>
<p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/mid-staffordshire-nhs-foundation-trust-public-inquiry/">Thoughts on The Mid Staffordshire NHS Foundation Trust Public Inquiry</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></content:encoded>
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		<title>CQC, and colaborative working with GPs</title>
		<link>http://www.pharmacyconsulting.co.uk/blog/cqc-and-colaborative-working-with-gps/</link>
		<comments>http://www.pharmacyconsulting.co.uk/blog/cqc-and-colaborative-working-with-gps/#comments</comments>
		<pubDate>Sun, 03 Mar 2013 12:22:25 +0000</pubDate>
		<dc:creator>Jackie Peck</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Community Pharmacy]]></category>

		<guid isPermaLink="false">http://www.pharmacyconsulting.co.uk/?p=1016</guid>
		<description><![CDATA[<p>Pharmacy  can help their surgery to prepare for CQC registration ? Pharmacy  is well placed to help with  SOP , procedure development , training, audit  and compliance. Are your surgeries applying for CQC registration? Do they need help with the application or SOPs? To prepare for their inspections?  Do they need help with their staff training? If you want to [...]</p><p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/cqc-and-colaborative-working-with-gps/">CQC, and colaborative working with GPs</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></description>
			<content:encoded><![CDATA[<p>Pharmacy  can help their surgery to prepare for CQC registration ? Pharmacy  is well</p>
<p>placed to help with  SOP , procedure development , training, audit  and compliance.</p>
<p>Are your surgeries applying for CQC registration? Do they need help with the</p>
<p>application or SOPs? To prepare for their inspections?  Do they  need help with their</p>
<p>staff training?</p>
<p>If you want to get involved and are not sure how to or  what is involved, talk to</p>
<p>Pharmacy Consulting and we can help.If they already  have their registration</p>
<p>they may  need an external  audit to  help them to prepare for their next  inspection?</p>
<p>It is an opportunity  to  build better working  relationship with your local  surgeries,</p>
<p>nursing homes or other service providers.</p>
<p>Contact  <a href="mailto:jackie@pharmacyconsulting.co.uk">jackie@pharmacyconsulting.co.uk</a> if you  want to discuss CQC or other</p>
<p>potential opportunities for colaborative working with your surgery, other service</p>
<p>providers and  GPs.</p>
<p>&nbsp;</p>
<p>&nbsp;<br />
</p>
<p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/cqc-and-colaborative-working-with-gps/">CQC, and colaborative working with GPs</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></content:encoded>
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		<title>New Pharmacy Consulting course &#8220;Stress management in the workplace?</title>
		<link>http://www.pharmacyconsulting.co.uk/blog/are-stressed-pharmacists-putting-patients-at-risk/</link>
		<comments>http://www.pharmacyconsulting.co.uk/blog/are-stressed-pharmacists-putting-patients-at-risk/#comments</comments>
		<pubDate>Tue, 29 Jan 2013 00:15:11 +0000</pubDate>
		<dc:creator>Jackie Peck</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Community Pharmacy]]></category>
		<category><![CDATA[CPD]]></category>
		<category><![CDATA[CPD pharmacy pharmacist]]></category>
		<category><![CDATA[pharmacist]]></category>
		<category><![CDATA[pharmacy]]></category>
		<category><![CDATA[stress]]></category>
		<category><![CDATA[training]]></category>

		<guid isPermaLink="false">http://www.pharmacyconsulting.co.uk/?p=940</guid>
		<description><![CDATA[<p>On average, one in three community pharmacists are so stressed at work that patient care is becoming compromised. High dispensing volumes combined with paperwork and other workplace burdens have resulted in many pharmacists feeling that they are unable to deliver the best quality of care to patients. Are you a community pharmacist suffering from stress? [...]</p><p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/are-stressed-pharmacists-putting-patients-at-risk/">New Pharmacy Consulting course &#8220;Stress management in the workplace?</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></description>
			<content:encoded><![CDATA[<h2>On average, one in three community pharmacists are so stressed at work that patient care is becoming compromised.</h2>
<div>High dispensing volumes combined with paperwork and other workplace burdens have resulted in many pharmacists feeling that they are unable to deliver the best quality of care to  patients.</div>
<div>Are you a community pharmacist suffering from stress? Are the stress levels in your pharmacy resulting in dispensing errors and near  misses?</div>
<div>Are you under constant pressure to deliver MURs and NMS which is causing extra  stress at work?</div>
<div>Are you a pharmacy manager who faces the challenge of stressed and under  performing staff?</div>
<div>We are proud to offer a new one day course called</div>
<h2>‘Stress Management in the workplace’</h2>
<div>Targeted at pharmacists and pharmacy staff, covering  topics such as: <strong> </strong></div>
<div><strong><br />
***   Managing stress risks at work</strong><strong></strong><strong></p>
<div>
<div>***   Stress prevention</div>
</div>
<div>If you would like any further  information or to book a course please contact:</div>
<div><strong> </strong></div>
<div><strong> </strong></div>
<p><strong></p>
<div><strong> <a href="mailto:Jackie@pharmacyconsulting.co.uk">Jackie@pharmacyconsulting.co.uk</a></strong></div>
<p></strong></p>
<p></strong></div>

<p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/are-stressed-pharmacists-putting-patients-at-risk/">New Pharmacy Consulting course &#8220;Stress management in the workplace?</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></content:encoded>
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		<title>100 hour Contracts for Sale?</title>
		<link>http://www.pharmacyconsulting.co.uk/blog/100-hour-contracts-for-sale/</link>
		<comments>http://www.pharmacyconsulting.co.uk/blog/100-hour-contracts-for-sale/#comments</comments>
		<pubDate>Sat, 12 Jan 2013 22:01:04 +0000</pubDate>
		<dc:creator>Jackie Peck</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Community Pharmacy]]></category>

		<guid isPermaLink="false">http://www.pharmacyconsulting.co.uk/?p=899</guid>
		<description><![CDATA[<p>Are you considering buying a &#8220;100 hour&#8221; contract ? If you would like help to scope out the viability and to explore some of the potential pitfalls, give Pharmacy Consulting a call (+447909836670). We have been working with pharmacists recently who decided not to go ahead and purchase the contact after Pharmacy Consulting helped them with their due [...]</p><p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/100-hour-contracts-for-sale/">100 hour Contracts for Sale?</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></description>
			<content:encoded><![CDATA[<p>Are you considering buying a &#8220;100 hour&#8221; contract ? If you would like help to scope out the viability and to explore some of the potential pitfalls, give Pharmacy Consulting a call (+447909836670). We have been working with pharmacists recently who decided not to go ahead and purchase the contact after Pharmacy Consulting helped them with their due diligence. A current client however is going ahead with their purchase as their business case is robust. Contact <a href="mailto:Jackie@pharmacyconsulting.co.uk">Jackie@pharmacyconsulting.co.uk</a> if you would like help to scope out your options.</p>
<p>&nbsp;<br />
</p>
<p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/100-hour-contracts-for-sale/">100 hour Contracts for Sale?</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></content:encoded>
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		<title>Is your Pharmacy wholesale dealing without a WDL?</title>
		<link>http://www.pharmacyconsulting.co.uk/blog/is-your-pharmacy-wholesaler-dealing-without-a-wdl/</link>
		<comments>http://www.pharmacyconsulting.co.uk/blog/is-your-pharmacy-wholesaler-dealing-without-a-wdl/#comments</comments>
		<pubDate>Sat, 12 Jan 2013 21:41:51 +0000</pubDate>
		<dc:creator>Jackie Peck</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Community Pharmacy]]></category>

		<guid isPermaLink="false">http://www.pharmacyconsulting.co.uk/?p=887</guid>
		<description><![CDATA[<p>If your pharmacy is  wholesale dealing medicines for human use you may be potentially contributing to UK shortages and be in breach of both supply chain obligations and GPhC standards of conduct. (www.pharmacyregulaton.org)  The Department of Health has issued new guideline which affects pharmacies and all the players in the supply of medicines, from MA holders to [...]</p><p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/is-your-pharmacy-wholesaler-dealing-without-a-wdl/">Is your Pharmacy wholesale dealing without a WDL?</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></description>
			<content:encoded><![CDATA[<p>If your pharmacy is  wholesale dealing medicines for human use you may be potentially contributing to UK shortages and be in breach of both supply chain obligations and GPhC standards of conduct. (<a href="http://www.pharmacyregulaton.org">www.pharmacyregulaton.org</a>)  The Department of Health has issued new guideline which affects pharmacies and all the players in the supply of medicines, from MA holders to dispensing doctors. The Human Medicines Regulations 2012 (SI 2012/1916) “the 2012 Regulations” state that if you wholesale any medicinal products  for human use, you are required to hold the necessary licence, unless an exemption applies. Pharmacies must always make patients their first concern and ensure that their professional judgement is not compromised by commercial interests, targets or organisational interests.</p>
<p>Pharmacies must obtain a wholesale dealers licence (WDL) if they want to carry on wholesale dealing.  Pharmacies must also only buy medicines from WDL holders in the UK or EEA member states. Pharmacy Consulting Limited will help you to obtain a WDL for your business and can provide “Contract RP “services if required. If you would like any further advice please contact <a href="mailto:Jackie@pharmacyconsulting.co.uk">Jackie@pharmacyconsulting.co.uk</a><br />
</p>
<p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/is-your-pharmacy-wholesaler-dealing-without-a-wdl/">Is your Pharmacy wholesale dealing without a WDL?</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></content:encoded>
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		<title>Pharmaceutical Needs Assessment identified a need and still no contract was granted.</title>
		<link>http://www.pharmacyconsulting.co.uk/blog/pharmaceutical-needs-assessment-identified-a-need-and-still-no-contract-was-granted/</link>
		<comments>http://www.pharmacyconsulting.co.uk/blog/pharmaceutical-needs-assessment-identified-a-need-and-still-no-contract-was-granted/#comments</comments>
		<pubDate>Sat, 12 Jan 2013 21:24:51 +0000</pubDate>
		<dc:creator>Jackie Peck</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Community Pharmacy]]></category>

		<guid isPermaLink="false">http://www.pharmacyconsulting.co.uk/?p=884</guid>
		<description><![CDATA[<p>Pharmacy Consulting recently had a client who had had his 100 Contract Application put on hold because the PCT wanted to tender an out of hour’s contract to all contractors in the area. My client took the PCT to court and won his case. Pharmacy Consulting  then applied for an out of hour’s contract for him [...]</p><p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/pharmaceutical-needs-assessment-identified-a-need-and-still-no-contract-was-granted/">Pharmaceutical Needs Assessment identified a need and still no contract was granted.</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></description>
			<content:encoded><![CDATA[<p>Pharmacy Consulting recently had a client who had had his 100 Contract Application put on hold because the PCT wanted to tender an out of hour’s contract to all contractors in the area. My client took the PCT to court and won his case. Pharmacy Consulting  then applied for an out of hour’s contract for him and his application was commended for its standard and completeness.  They did not grant the contract to him because none of the other applications met the standard!  We are  appealing this  decision. Do you need help with an appeal against your PCT ? Or help with a tender contact <a href="mailto:jackie@pharmacyconsulting.co.uk">jackie@pharmacyconsulting.co.uk</a></p>
<p>&nbsp;<br />
</p>
<p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/pharmaceutical-needs-assessment-identified-a-need-and-still-no-contract-was-granted/">Pharmaceutical Needs Assessment identified a need and still no contract was granted.</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></content:encoded>
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		<title>Community Pharmacy and KBIs</title>
		<link>http://www.pharmacyconsulting.co.uk/blog/community-pharmacy-and-bkis/</link>
		<comments>http://www.pharmacyconsulting.co.uk/blog/community-pharmacy-and-bkis/#comments</comments>
		<pubDate>Thu, 09 Aug 2012 15:58:15 +0000</pubDate>
		<dc:creator>Richard King</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Community Pharmacy]]></category>
		<category><![CDATA[Key Business Indicators]]></category>

		<guid isPermaLink="false">http://www.pharmacyconsulting.co.uk/?p=666</guid>
		<description><![CDATA[<p>In your busy working day do you ever think about your Key Business Indicators (KBIs)? If not why not? Pharmacy consulting can help you determine these.  You need to have a clear strategic plan which feeds into your business plan which then drills down into staff’s Key Performance Indicators (KPIs). All your objectives should follow [...]</p><p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/community-pharmacy-and-bkis/">Community Pharmacy and KBIs</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></description>
			<content:encoded><![CDATA[<p>In your busy working day do you ever think about your Key Business Indicators (KBIs)? If not why not? Pharmacy consulting can help you determine these.  You need to have a clear strategic plan which feeds into your business plan which then drills down into staff’s Key Performance Indicators (KPIs). All your objectives should follow the “KISS”, Keep It Simple Stupid, and “SMART”, Specific, Measurable, Achievable, Realistic and Timely principles.</p>
<p>Once all the KBIs and KPIs have been set then you need to be a good leader with clear vision to drive them, and optimise the outcomes. Pharmacy consulting can help you develop your leadership skills.</p>
<p>Many Pharmacy owners do focus on their financial business indicators such as</p>
<ul>
<li>Sales</li>
<li>Expenses</li>
<li>Profits</li>
<li>Cash flow</li>
<li>Capital  expenditure</li>
<li>Margins</li>
</ul>
<p>But KBIs can be much more powerful and can show you where to focus your efforts to grow your business. If you have a new pharmacy you may need to focus on gaining new customers to obtain your practice allowance. An existing pharmacy may focus on retention and link selling, or they could be under threat from their nearest surgery moving further away . Internet pharmacies may be trying to minimise their delivery costs. All pharmacies will be trying to maximise the services they are trying to provide and all must keep their focus, customer centric and maximise their consent to service and nominations.<br />
</p>
<p>The post <a href="http://www.pharmacyconsulting.co.uk/blog/community-pharmacy-and-bkis/">Community Pharmacy and KBIs</a> appeared first on <a href="http://www.pharmacyconsulting.co.uk">Pharmacy Consulting</a>.</p>]]></content:encoded>
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