IT Systems Review for a National Pharmacy Chain

Pharmacy Consulting Ltd (PCL) were asked by the IT manager of a national pharmacy chain to independently review every Patient Medication Record (PMR) software system available on the UK market and submit a report on the advantages and disadvantages of each software system versus their existing software system. It was felt necessary for this review to be done independently as it was anticipated that any proposal to change systems would result in a strong defence to keep the current system and a detailed scrutiny of any proposed alternative

The Pharmacy Consulting Solution

The project was conducted by initially designing a detailed questionnaire to be submitted to every UK provider, and to conduct a detailed analysis of the responses. Each provider then considered potentially suitable as an alternative software supplier to the customer by PCL, was then visited to verify responses and to evaluate their future potential and current suitability to supply a national pharmacy chain.

The customer benefits

The PCL report rapidly highlighted to the customer that there were at least two PMR system providers who could meet or exceed the customer’s current and anticipated functionality requirements. Both would also free the customer of its existing commitment to source medicines as part of its software supply contract. This knowledge allowed the customer to move forwards both on its IT and product sourcing strategies, in the knowledge that a detailed and unbiased analysis had been conducted.