It is well known that if you tell patients what the side effects of their medicines are then they are much better at complying with the dosage regime. During all consultations, your clinical decisions and patient feedback needs. It should not come as a surprise that if we fail to take patients’ needs into consideration when deciding on their best treatment plan that there is often a poorer clinical outcome. Patient feedback is important before, during and after treatment it helps us to improve services and to develop better clinical guidelines. How do you capture patient feedback? What do you do with the data? How do you collate and save the information? You may be asked to show it to the Care Quality Commission Inspector when they next inspect.
Side Effects
by Jackie (née Heneghan) Peck | Feb 21, 2017 | Blog, CQC, Distance Selling Pharmacy, Falsified Medicines, Good Distribution Practice - GDP, GPhC, MHRA, NHS, Pharmacist, Pharmacy Brands, Pharmacy Suppliers, Quality Systems, Regulation, Training
Recent Posts
Testimonials
“The gem is the trainer’s real world prospect on MHRA Inspector’s expectations” Cogent Online Training – July 2021
Cogent - July 2021
“This one day training package cover, including Good Distribution Practice (GDP) and Responsible Person (RP) roles and responsibilities, ‘packed a punch!’ Well structured, well delivered and interactive. Good value for money. Good day out overall.” Anonymous – Course Rating 8/10
GDP & RP Training
I found the course on Training to be a responsible person to be a very well thought and structured course which gave me the roles and resources to come away understanding the training given. It was very informative, topical and saved me time and money trying to wade through a minefield of work to become a responsible person – Jackie is highly qualified and delivers an excellent course, would highly recommend to anyone looking at wholesaling.
Chapelle RaoulStowhealth
“A lot of valuable information to digest! Thank you.” Anna Drys – Course rating 9/10
GDP Training
“I am new to GDP and the trainer is very patient with my endless questions and has answered them all with rounded practical answers, that I can take back to my workplace and implement it.” Shirley Clifton – Course Rating 10/10
GDP & RP Training
I think the PCL course dovetails very well with wholesaling as it provides practical course material with a good eye to Quality Management, which is the concern of our company with the MHRA inspection process beginning soon.
Raul GP pharmacy manager Suffolk
“Good Training day, thank you.” Course Rating 10/10
GDP & RP Training
Pharmacy Consulting has been performing consultancy work for Vygon for several years, during that time they have provided us with a very professional and efficient service. PCL helped Vygon obtain their original Wholesale Dealers Licence and have provided Responsible Person (RP) support to our Quality Team ever since. PCL guided us successfully through our MHRA inspection. More recently, Jackie delivered GDP update training sessions for me and my deputy when I started in my new role as Head … Read more
Testimonial from Vygon
The day was fun and I enjoyed the review of GDP requirements!
Nancy Nielson from Idis
“The course was very informative and delivered by Brian in a positive way with lots of examples, to help understand the various topics.” Kalpesh Patel – Course Rating 9/10
GDP & RP Training